an online lending pioneer
A financing solution for every project
Cofidis Group has developed a wide range of credit options, offering its customers support for a myriad of projects: loans for specific purposes, personal loans, auto loans, contracting, home improvement, weddings, financing for household appliances and electronics, and more.
The Group offers made-to-measure financing tailored to suit everyone’s budget with the help of its customer advisers.
Manageable loans through refinancing and consolidation
Excellence in customer service
Our certifications and labels
The tools for a one-of-a-kind experience
In order to offer its customers a unique experience, Cofidis Group offers them ever more innovative tools for a user experience with even more freedom. This includes simulators that help identify the best solution, a chat bot with a simplified simulator and even the option of chatting directly with customer advisers. As part of its focus on accessibility, Cofidis Group is also able to communicate with its Deaf or hearing impaired customers in sign language.
an ethical innovation
In the field of online lending, digital innovation is essential to meet customers’ evolving service needs.
Innovative electronic signature solutions add even greater value and meaning to online lending.
Improving transformation rates and results, customer satisfaction and their overall experience as well as reducing the impact on the environment makes it a real asset!
Cofidis Spain has seen an excellent response from customers, 76% of whom have opted for electronic signatures.
For its part, Cofidis Hungary rolled out electronic signatures using video identification: in 2019, 50% of customers chose this process, cutting CO2 emissions by 30%.